Privacy Policy

Privacy Policy

This Privacy Policy explains how Larissa Leiser / Harmony Life Counselling collects, uses, and protects personal information provided through this website.

1. Who we are

This website is operated by Larissa Leiser / Harmony Life Counselling.

If you have any questions about this Privacy Policy or how your personal information is used, you can contact:

Email: lara3003@yahoo.fr
Website: harmonylifecounselling.com

2. What information we may collect

We may collect and process the following personal information:

  • your name

  • your email address

  • your phone number, if you provide it

  • the contents of any message you send through the contact form or by email

  • technical information such as IP address, browser type, and basic website usage data

  • cookie-related information, where applicable

Please avoid including detailed sensitive personal information in your first message unless you are comfortable doing so.

3. How we use your information

We use personal information to:

  • respond to enquiries

  • provide information about counselling services

  • arrange appointments or consultations

  • keep basic records of contact and communication

  • maintain the security and performance of the website

  • understand how the website is used, where analytics are enabled

4. Lawful basis for using your information

We use personal information only where we have a lawful basis to do so. This may include:

  • legitimate interests - for responding to enquiries and managing communications

  • contract - where processing is necessary in relation to counselling services requested or provided

  • consent - where this is required, including for certain cookies or where you choose to provide sensitive information voluntarily

5. How your information is collected

Information may be collected when:

  • you fill in the contact form

  • you email directly

  • you browse the website

  • cookies or analytics tools collect website usage information

6. Sharing your information

Your information will not be sold.

It may be shared with trusted third-party service providers where necessary to run the website or respond to enquiries, for example:

  • Squarespace as the website hosting platform

  • email providers

  • website analytics providers, if used

These providers only process information as needed for their services.

7. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, maintain records, and meet any legal, professional, or administrative requirements.

If you contact us but do not become a client, your information will not be kept for longer than necessary.

8. Your rights

Under UK data protection law, you may have the right to:

  • request access to the personal information held about you

  • ask for inaccurate information to be corrected

  • ask for your information to be erased in certain circumstances

  • object to or restrict certain processing

  • withdraw consent where consent is relied upon

  • make a complaint to the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact: [insert email address]

9. Cookies

This website may use cookies and similar technologies to help the site function properly and, where enabled, to understand how visitors use the site.

Where non-essential cookies are used, you will be asked for your consent.

10. Data security

Reasonable steps are taken to help protect personal information submitted through this website. However, no method of transmission over the internet is completely secure.

11. Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated date.